KLARNA PURCHASE INFORMATION

Get first. Pay later.

We collaborate with Klarna to be able to offer you new ways to pay at the checkout.

Klarna Checkout is easy, convenient and fast

Shop more easily.

Buy what you love with Klarna. It's exactly how shopping should be – easy, safe and fun.

Divide

Pay a little now and then. By splitting your payment, you can buy now and spread your costs up to 36 months. Always with full control Klarna's app .

Pay later

Pay within 30 days. Get your order and pay only for what you choose to keep. No interest or fees when you pay on time.

Shop on your terms.

Add items to your cart and proceed to checkout.

Select Klarna at checkout to pay as you wish for your purchase.

Manage your orders and payments in the Klarna app.

Shop without any hassle.

Get the shopping experience you deserve in new The Klarna app . With personal inspiration, exclusive offers and the freedom to pay as you wish. If you need help there is Klarna's customer service available 24/7 via chat directly in the app.

Safe and secure

Klarna uses a wide range of prevention and monitoring systems and processes to protect your information and prevent various types of fraud attempts.

Manage your purchases through the Klarna app

FAQ

Don't see your question here? Check out Klarna's whole FAQ Page . You can reach Klarna at any time at https://www.klarna.com/se/kundservice/ or by downloading The Klarna app .

What happens to the invoice if I want to return my order?

Please follow the store's return policy and instructions on how to return the item. Once the store has registered your return, an updated invoice will be sent to you and any refund will be initiated. Log in to the Klarna app and click on "Report return" if your due date is approaching. Then your invoice will be automatically paused so that you do not have to pay while the return is being made.

I have received an invoice but have not yet received my goods. How do I make the payment?

Of course, you do not have to pay until you have received what you have ordered. If your order has not been delivered when the invoice's due date approaches, we recommend that you contact the store. Pause your invoice by logging into your Klarna app and clicking on "Problem? We will help you!" so you can pay when you receive the order.

There is a fault with the product. Do I still need to pay the invoice?

Of course, you should not pay for something that is broken or does not work as it should. Contact the store and follow their instructions on how to advertise the product. Pause your invoice by logging into your Klarna app and clicking on "Problem? We will help you!" so you can pay when your complaint is resolved.

The invoice is incorrect. What should I do?

If your invoice does not match your order details, you should always wait to make a payment. We kindly ask you to contact the store directly to correct the invoice. Pause your invoice by logging into your Klarna app and clicking on "Problem? We will help you!" so you can pay when the invoice is updated.

Klarna makes shopping smoooth

About Klarna

Klarna was founded in Stockholm in 2005, with the goal of making it easier for people to shop online. In the last 15 years, technology has developed, engaged and changed the world around us, but our goal is still as relevant as ever before, to make payments as simple, secure and above all as smooth as possible.

Today, Klarna is one of Europe's largest banks and offers payment solutions to 147 million consumers and 400,000 stores in 45 countries. Klarna offers direct payment, various forms of "get first and pay later" services and instalments. All in a smooth shopping experience that allows customers to pay when and how they prefer, with just one click.

When the company acquired SOFORT in 2014, Klarna Group was created. Klarna is backed by investors such as Sequoia Capital, Bestseller, Permira, Visa and Atomico.

https://www.klarna.com/se/om-oss/

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